Question 1

What is the difference between coaching and therapy?

Accepted Answer

A coach focuses on moving forward. Coaching allows the client to lead the way, and the coach becomes a collaborative and co-creative partner with the client. A therapist is a licensed professional that deals with issues in the client’s past that are causing problems in their current lives. They also uncover “why.” Exploring issues such as family of origin and deep emotional trauma can uncover why a person behaves the way that they do.

Question 2

I don’t feel comfortable coming to your office, can I work with you remotely?

Accepted Answer

Yes, Lux.Cor.Vitae. offers a video conferencing option through Zoom meetings. If at any point you change your mind and would like to meet in person, LuxCor.Vitae.’s office is located at 427 New Karner Rd., Suite 8, Albany NY 12205.

Question 3

How do I pay for my coaching sessions that are by Zoom?

Accepted Answer

All Installment Payment are due at least 60 minutes prior to the Zoom Appointments. You will receive an invoice from me on the MONDAY before your appointment. If the coaching sessionis not paid at least 60 minutes prior, the appointment is automatically canceled. If you wish to reschedule you will be asked to make you rinstallment payment beforehand. All payments made are final.

Question 4

How do I pay for my in-person coaching sessions?

Accepted Answer

Installment payment is due at the time of the session for all in-person appointments -- credit cards, Venmo, and cash are all accepted. All payments made are final.

Question 5

What is your cancellation policy?

Accepted Answer

Out of courtesy to other clients waiting to get in for an appointment, if you need to CANCEL your coaching session, please kindly do so within 24 hours of your appointment or you will be invoiced in full for your missed appointment. Your appointment time will be held for a maximum of 15 minutes. If, for whatever reason, you are delayed beyond that - then your appointment will need to be rescheduled. If you have prepaid and miss your appointment, please note that the pre-payment for the full amount of your service will be applied toward the missed-appointment fee. If you are a "no-show" for your appointment, you will also be charged a missed-appointment fee for the full amount of service booked.

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